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Quality "In our people, processes and products"
Quality is much more than providing a product that
functions properly. True quality is a way of
thinking, a way of doing business and, ultimately, a
way of satisfying a customer’s long-term needs. A
true commitment to quality requires a top-down
management commitment, with a willingness to change
what needs to be changed and to expand upon “best
practices” that are already done well.
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Bucyrus’ 8 Management Principles |
• Customer Focus
• Leadership
• Mutually Beneficial Supplier Relationship
• Involvement of People
• Process Approach
• System Approach to Management
• Continual Improvement
• Factual Approach to Decision-Making |
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